To configure the duplicate expense detection and alerts to indicate its a duplicate claim, follow the steps below in back office.
Go to Back Office, then Core Expense.
Click Reference S-Z, then System Parameters.
Click Common, under duplicated items, tick the following alerts you'd like to setup.
Duplicate detection: Checks for duplicates if enabled.
Duplicate expenses allowed: Allows user to enter duplicates but a reason must be provided on the portal screen. If set to N then users cannot enter a duplicate.
Duplicate based on cost centre: Checks if the dates, expense code and cost centre are all identical on more than one trip item line.
Duplicate based on dates: Checks if the dates and expense code are identical on more than one trip item line for the current claimant.
Duplicate based on time: Checks if the dates, expense code and times are identical on more than one trip item line for the current claimant.
Duplicate based on AC1: Checks if the dates, expense code and analysis code 1 are identical on more than one trip item line for the current claimant.