If an expense claim still shows as PROCESSED after the expense run it was included in has been finalized, this is because the claims are set as Payment by Company.
When claims are set to Payment by Company, it means that payment was made using a company credit card and the claimant will not be reimbursed for any expenses. Claims will show a value of 0.00 because the claimant is not receiving reimbursement, so the system does not recognize a payment being made. This is why the status of the expense claims remains PROCESSED.
If all the expense items on the report are marked as 'Paid by Company', the status will not move past PROCESSED. If the expense had a few items and only one of them was ' set to Paid by Company' rather than all items, then that one line would stay as '0' and the trip would get to PAID.
Payments by company have a status of processed and not paid
Some expenses are marked as PROCESSED even after the expense run they were included in has been finalised.
H
Written by Harry Ledger
Updated over a month ago