Mileage & Subsistence
Mileage rates, subsistence setup, and related errors.
Expense Runs & Advances
Expense run process, payments, and advances.
General Ledger & Financial Mapping
GL mapping, cost centres, and reporting issues.
Users, Approvers & Access
Approver setup, user permissions, and claimant visibility.
Error Resolution
Fixing and understanding system error messages.
Email & Notifications
Notification setup and delivery troubleshooting.
Banking & Payment Integration
SEPA, bank file setup, and payment details.
Native App
Portal and mobile app usage and issues.
Car Administration
Vehicle setup, car data, and BIK details.
Settings & Configuration
Initial setup, user access, and system configuration.
P11D & Tax Year
UK-specific P11D, payroll, and tax setup.
Enhanced Reporting Requirements (ERR)
ERR configuration, data transfer, and validation.