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Mileage & Subsistence

Mileage rates, subsistence setup, and related errors.

Mileage rate is generating incorrectlyClaimant is receiving an incorrect mileage rate or the mileage rate value on an expense item is generating as 0.00.
Set up mileage ratesSteps to set up a mileage rate or update a mileage rate.
Error: Mileage seems to be spanning expense yearWhen creating an expense report in portal with dates for the next expense year and trying to save the report, the following error appears: Mileage seems to be spanning expense…
Incorrect subsistence rates generated for trips in an expense runThe effective date for subsistence rates were updated but the expense trips were entered before the new rate took effect, resulting in the use of the old subsistence rate.
Set up a reduced mileage rateSet up an expense code for claimants who need to claim mileage at a reduced rate.
Incorrect subsistence rates generated when creating an expense reportIncorrect subsistence rates are being generated even though the correct subsistence rates are uploaded.
Mileage expense is calculating incorrectlyThe mileage expense is calculating at an incorrect rate for a trip/claimant.
Add or update subsistence ratesAdd or ipdate subsistence rates in back office.
Subsistence claim is generating 0 valueAn employee's overnight expense claim is not populating due to a claimant creating an expense with a subsistence item, but the claim value is zero.
Add or edit mileage fuel typesSteps to add or edit mileage fuel types.
Electric vehicle home and away ratesHMRC electric vehicle(EV) charging rate changes.