To access the ERR screen in back office, you need to have access to the ERR_EXP_USER menu profile. This needs to be enabled for the relevant users or the menu profile will need to be imported to an existing profile.
To do this, follow the steps below in Portal.
From the dashboard menu, select Security Dashboard.
Click Menu Profiles.
In the search field, search for the menu profile assigned to all employees claiming expenses e.g COREPORTAL_EMPLOYEE.
Click
icon, then select Manage Menu Options.
In the search field, search for the following menu options:
MAIN_MENU.INPUT
MAIN MENU-REFERENCE
REFERENCE_MENU.REFERENCE_C_C
REFERENCE_C_C_MENU.EXPBULKTFA
REFERENCE_C_C_MENU.EXPTFA
MAIN_MENU.UPDATE
UPDATE_MENU.EXP8600
Set menu option Active.