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Error while carrying out an expense run: query caused no records to be retrieved

Error while carrying out an expense run: query caused no records to be retrieved

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Written by Harry Ledger
Updated over a month ago

Re-run the generate payment claims, follow the steps below.

  1. CoreExpense, Input, Generate Payment Claims.

  2. Check for the desired expense group and tick the 'Submit Update' box.

  3. A warning checkbox appears stating "Update Online Expense Claims Already submitted multiple times for expense group". Click Ok .

  4. Click on the yellow icon to save changes.

If the issue persists after following these steps, check this article

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