If this error occurs, it is likely because of a configuration issue. To resolve this, follow the steps below in back office.
In order to resolve this issue two Indicators need to be ticked on the System Parameter Maintenance screen. Please see the list of steps outlined below for guidance.
Navigate to the CoreExpense, Reference, S-Z, System Parameters screen
Select the EES Params 2 Tab
In the Bank Account Section the following two Indicators need to be ticked on:
Edit HR Bank Details
Edit CoreExpense Bank Details
Save Changes
Employee's should now be able to update their Bank Account Details in the Portal successfully as required
